INSURANCE

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Insurance is the one purchase we make and hope to never use.  

Sometimes circumstances are out with your control and you may need to make a claim. Bruce Stevenson Insurance Brokers are here to support you every step of the way. From the out-set you would want to make sure that you have adequate cover to protect what is likely to beyour mostvaluable asset, your home. Our experts can review your current insurance arrangements and look to ensure you are getting the best protection for the most competitive price.  We explain what insurance is there to do for you and take the time to ensure you understand any applicable terms and conditions to the policy. 

Our in-house claims department can support you through any claims process keeping any stress to a minimum, so that you can get on with life.

THE BRUCE STEVENSON WAY... 

Providing exceptional customer service is at the heart of what we do.  Our 98% customer retention rate speaks for itself.  Our commitment to this is recognised by our three-star award from Investors in Customers.

• We can provide a ‘no-obligation’ review of your current insurances
• Each insurance policy is tailored to the needs of each individual client
• Dedicated Account handler for clients
• Our independent status means we are best placed to get you the most competitive premiums

We employ around 90 staff across four offices in Edinburgh, Glasgow, Galashiels and the North East of Scotland. Our areas of expertise cover all personal and business sectors including Private Clients, Farms and Estates, Property, Renewable Energy, Social Housing and Commercial business.

WORKING WITHIN THE ECF...

It is a natural instinct to protect the things you value. Your home and its contents, fine art, collectables and jewellery, holiday homes, boats and cars are likely to be your most valuable tangible assets, all with risks that should benefit from flexible and superior protection. We provide a complimentary, no obligation audit of your insurances.  This can take place at your home, or place of work or over the telephone - whichever is the most convenient to you and helps you to establish what type and level of cover you require for all your insurance needs.  We are friendly and approachable, taking the time to help you understand your risks and think about questions like:

• Have my needs evolved or has there been a life changing circumstance and how does that effect my insurances?
• Have insurance policies adapted and changed and could my product now be out of date?
• Is the cost of rebuilding my home correct? What should this include?
• Are all my contents insured adequately and appropriately? Am I adhering to any terms and conditions and what happens if I don’t?
• Could I streamline my insurances, consolidate them and make life simpler? 
• Do I need to let my insurers know if I am about to make some adaptations or renovations to my home?
• I need my carer to drive my car, will they be insured?
• What should I expect when it comes to making a claim?